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SUSTAINABILITY REPORT 2020                          01   02  03  04  05   06



          GRI CONTENT
          INDEX





                             GRI
                             Disclosure                            Page references/
           GRI Standard      Number       GRI Disclosure Title     Reasons for omission
           Material Issues (cont’d)
           Our Customers and Consumers
           Innovation
           GRI 103:          103-1        Explanation of the material   64-65
           Management                     topic and its Boundary
           Approach 2016
                             103-2        The management approach   27, 63
                                          and its components
                             103-3        Evaluation of the        16, 27, 63
                                          management approach
           Product Quality and Safety
           GRI 103:          103-1        Explanation of the material   60, 64
           Management                     topic and its Boundary
           Approach 2016     103-2        The management approach   24, 60
                                          and its components
                             103-3        Evaluation of the        16, 24, 60
                                          management approach
           GRI 416:          416-2        Incidents of non-compliance   60
           Customer Health                concerning the health and
           and Safety 2016                safety impacts of products
                                          and services
           Sustainability Certifications and Standards
           GRI 103:          103-1        Explanation of the material   61, 64-65
           Management                     topic and its Boundary
           Approach 2016
                             103-2        The management approach   27, 61-62
                                          and its components
                             103-3        Evaluation of the        16, 27, 61-62
                                          management approach















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