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Appendix: Materiality and
Stakeholder Engagement

Stakeholder Engagement Method Topics & Concerns
Group & Frequency Raised Apical’s Response
Banks & • E-mail updates (regularly) • Apical’s sustainability • Hosted Netherlands
financial • One-on-one meetings commitments, initiatives based ABN Amro bankers
institutions (periodic) and progress in 2018 in Riau, showing
• Sustainability Report • Apical’s financial them around our facilities.
(annually) performance Provided updates on our
• Apical Website (ad hoc) company performance
• Apical Sustainability and plans for the future
Dashboard (ad hoc) • Shared information
• Survey (periodically) on our sustainability
• Materiality assessment policy, commitments,
(every 2-3 years) programmes and its
• Site visits (ad hoc) progress
Civil Society • One-on-one meetings • Apical’s Sustainability • Collaborated with various
Groups (regularly) commitments, initiatives NGOs, including WWF,
• Sustainability Report and progress to halt deforestation and
(annually) • Update on NDPE identify illegal suppliers in
• Apical Website (ad hoc) commitments (especially the Riau province
• Apical Sustainability ‘No exploitation’) • Partnered with Yayasan
Dashboard (ad hoc) • Improvements in Setara Jambi to increase
• Survey (periodically) transparency traceability and strengthen
• Materiality assessment • Traceability updates smallholders engagement
(every 2-3 years) • Grievances on Apical’s in Jambi and Riau
• Multi-stakeholder forums operations and/or suppliers provinces
(regularly) • Partnerships and • Hosted Founder of
• Site visits (ad hoc) collaborations on joint 2030 Secretariat in
community/conservation Riau to provide deeper
projects understanding on our
sustainability initiatives and
smallholder programmes
• Engaged with NGOs on
the resolution of grievance
cases

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