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07  08   09  10  11  12   13                                        APICAL GROUP
                         Our Customers and Consumers










                                                      Certifying Sustainable Palm Oil
                                                      102-12, 103-1, 103-2, 103-3
                                                      Third-party certification helps to demonstrate that our
                Protecting Consumer Health            products are sustainable. We adopt the standards
                103-2, 103-3
                                                      set by the RSPO, ISPO and ISCC in our operations.
                Apical  continuously  strives  to  ensure   In  2020, the  volume  of RSPO-certified  and
                its products bring health benefits    ISPO-certified raw materials sourced increased by
                to consumers. During the refining     about 16%, compared to 2019.
                process, high temperatures are applied
                to achieve the desired quality and    Apart from certifying our own operations, we also
                safety  specifications.  This  results  in   reinforce the importance of certification to our
                the production of co-contaminants     suppliers and support them in achieving the relevant
                3-monochloropropane-1,  2-diol  or    certificates. Our Supplier Engagement Team (SET)
                3-chloropropane-1, 2-diol (3-MCPD)    was set up to forge greater FFB traceability and boost
                and glycidyl esters (GE) in refined   production of sustainable palm oil through globally
                oils and fats. Due to growing health   recognised certification schemes such as the RSPO
                concerns related to these substances,   and ISCC. We also provide technical support in the
                the European Union (EU) has set       form of guidance and implementation manuals to
                maximum levels for GE while the       help suppliers to kick-start their certification process.
                European Food Standards Authority
                (EFSA) has set a tolerable daily intake   We engage with our global customers such as
                for 3-MCPD.                           Bunge, Cargill, Kao Corporation, Neste and Unilever
                                                      through collaboration and knowledge sharing on
                To help us adhere to the requirements   the latest developments in relation to sustainability
                set by EU and EFSA, we adopted        requirements of the market. This supports continuous
                the latest technology in analytical   improvements and innovation.
                science for the testing of oil and fats
                in products, including the detection of   For  more information, see  the section  on Working
                trace elements. This includes  the use   with Suppliers.
                of gas chromatograph, head space
                gas chromatograph, ICP-AES and
                trace elemental analyser to detect
                contaminants in raw materials and final
                products. In  2019, our  SDS  refinery
                commissioned a CPO washing plant,
                which together with modified process
                control, reduces the level of 3-MCPD
                and GE in refined products.






                                                       Packaging process for one of our products at AAJ Marunda





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